Privacy Policy

The Neo-Eco website uses WIX technologies and hosting; we comply with their terms of use and follow the same user conditions and personal data protection policy.

Below you will find excerpts from these documents.

What types of information do we collect?

Non-Identified and Non-Identifiable Information, pertaining to a visitor or an unidentified user, which may be made available to us or automatically collected through their use of the Services (“Non-Personal Information”). This Non-Personal Information does not enable us to identify the visitor or user from whom it was collected. The Non-Personal Information we collect mainly consists of technical information and aggregated usage information, such as browsing activity and click-stream on the Services, session heatmaps and scrolls, as well as non-identifying information regarding the device, operating system, browser, screen resolution, language and keyboard settings, internet provider, referring/exit pages, date/time stamps, etc., used by the Visitor or User.
Personally Identifiable Information, meaning information that identifies an individual or may, with reasonable effort, allow for the identification of an individual, and which may be private or sensitive in nature (“Personal Information”). The Personal Information we collect mainly includes contact details (e.g., email address or phone number), billing details (name, billing address, payment method, and transaction details), information about a browsing or usage session (IP address, geolocation and/or unique device identifier), information concerning linked third-party accounts (such as the email address or username associated with a PayPal, Google, or Facebook account), scanned identification documents provided to us (such as ID cards, driver’s licenses, passports, or official company registration documents), correspondence (including those made via or sent to our Services), and any other Personal Information provided to us by visitors and/or users accessing and/or using the Services. For the avoidance of doubt, any Non-Personal Information that is linked to or associated with Personal Information (for example, to improve the Services we offer) is considered and treated by us as Personal Information, as long as such linkage or association exists.

How do we collect this information?

We collect information through your use of the Services. In other words, when you visit or use our Services, including when you browse the Website or any User’s Website, register a User Account, edit your User Website, upload information and content, and/or download and use any Wix Apps and/or Mobile Apps, we become aware of this usage, and may gather, collect and record such uses, sessions, and related information, independently or with the help of third-party services as detailed in Section 8 below, including through the use of “cookies” and other tracking technologies, as further detailed in Section 9 below.
We collect information that you voluntarily provide to us. For example, we collect Personal Information you provide when you register for our Services; when you log in to our Services via third-party services such as Facebook or Google; when you purchase and/or register domain names; when you submit or upload such Personal Information in connection with your use of any of our Services; and/or when you contact us directly.

We collect this Non-Personal and Personal Information for the following purposes:

To provide and operate the Services;
To develop, customize, and improve our Services, based on the preferences, experiences, and common or personal difficulties of our Visitors and Users;
To provide ongoing customer assistance and technical support to our Users;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;
To enhance our data security and fraud prevention capabilities;
To comply with any applicable laws and regulations.

Where do we store your information?

User Information may be maintained, processed, and stored by Wix and its authorized affiliates and service providers in the United States of America, Europe (including Lithuania, Germany, and Ukraine), Israel, and other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as explained below).
Wix.com Ltd. is based in Israel, which the European Commission considers as providing an adequate level of protection for the personal information of EU member state residents. Wix affiliates and service providers that store or process your Personal Information on Wix’s behalf are contractually committed to keep it protected and secure, in accordance with industry standards, regardless of any lesser legal requirements that may apply in their jurisdiction.

Use of cookies and other tracking technologies

Wix, together with its marketing, analytics, and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts). These technologies are used to maintain, provide, and improve our Services continuously and to offer a better experience to our Users and their Users. For example, thanks to these technologies, we can maintain and track our Users’ authenticated sessions and preferences, better secure our Services, identify technical issues, user trends, and the effectiveness of campaigns, and monitor and improve the overall performance of our Services.
Note that third-party services placing cookies or using other tracking technologies through our Services may have their own policies regarding how they collect and store information. These practices are not covered by our Privacy Policy and are beyond our control.

Cookies: To work properly, some of these technologies require that a small data file (“cookie”) be downloaded and stored on your device. By default, we use several persistent cookies for session and user authentication, security, maintaining User preferences (e.g., regarding language and default settings), connection stability (e.g., for media transmission, use of e-commerce features, etc.), monitoring the performance of our services and marketing campaigns, and generally providing and improving our Services. If you wish to remove or block any of these cookies, please refer to your internet browser’s help and support area for instructions on how to locate the file or directory that stores cookies. Information about deleting or controlling cookies is also available at www.AboutCookie.org (note that this website is not provided by Wix, and we cannot guarantee its accuracy, completeness, or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services or may otherwise negatively affect your user experience.